Payments
We currently accept payments with Bitcoin and bank transfer. Bitcoin offers both us and our customers maximum privacy. Have no experience with Bitcoin? Our customer service team will be happy to help you get started. We have also activated bank transfer as a payment option due to high demand.
Yes, you can order securely through our webshop. Our webshop uses SSL encryption, which means that all data is securely stored and protected from third-party access. In addition, our server is hosted offshore for extra security.
Orders
If you have not received a confirmation email after placing an order, please contact our customer service team. We are ready to assist you.
No, that’s not necessary. All orders are shipped as letterbox mail for easy receipt.
We buy directly from the manufacturer. Our large customer base allows us to buy in bulk and keep prices low.
Your order will be shipped the same or next business day after payment is received.
Shipments
We ensure that your order is packaged discreetly and securely. All products are vacuum packed to prevent odors. In addition, orders are shipped in blank envelopes to ensure your privacy.
We strive to ship your package the same day, unfortunately it often happens that the shipment is a little later.
- Netherlands: 5-7 working days*
- Belgium: 5-7 business days*
- United Kingdom (UK): 5-7 business days*
- Elsewhere: 5-7 working days*
Please note that we are not responsible for orders confiscated by customs or other government agencies.
General
Our webshop, thc-specialist.co.uk, went live on June 16, 2019.
Yes, you can always ask for advice on how to use our products. Just send an e-mail to our customer service, and we will be happy to help you.
If your question is not answered in this list, please contact our customer service department. We will respond to your question within 24 hours.